Support & Help Center

We are here to help you get the most out of Pocket Hisaab.

Quick Troubleshooting Guides

1. How to Backup and Export Data

Navigate to Settings → Backup & Export in the app. Tap Create Local Backup to generate an encrypted JSON database dump. You can save this file directly to Apple Files, Google Drive, or send it to your email.

2. Switching to a New Device

Install Pocket Hisaab on your new phone. Go to Settings → Restore Backup, pick your previously exported backup file, and all your wallets, transactions, khata balances, and invoices will be restored within seconds.

3. Customizing Invoices with Your Business Logo

In Business Mode, tap Operations → Branding & Profile. Upload your logo image, enter your business registration / GST number, phone, email, and custom invoice footer notes. All newly created invoices will automatically reflect your branding.

4. Restoring Pocket Hisaab Pro Purchases

If you reinstalled the app or upgraded your device, tap Settings → Pocket Hisaab Pro → Restore Purchases. The app will verify your Apple ID or Google Play account receipt and immediately unlock Pro features.

Direct Developer Support

Encountering a bug, have an accounting question, or want to suggest a new feature? You can reach our core engineering team directly: